Thank you for visiting Myzduri! We strive to provide efficient and reliable shipping services to ensure a smooth shopping experience for our customers. Please review our shipping policy below:
1. Processing Time:
- Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays.
2. Shipping Methods:
- We offer standard shipping via Gdex for domestic and international orders.
- Expedited shipping options may be available at checkout for faster delivery, with additional fees applied.
3. Shipping Rates:
- Shipping rates are calculated based on the destination, package weight, and shipping method selected during checkout.
- Free shipping may be available for orders exceeding a certain order value, as indicated on our website.
4. Estimated Delivery Time:
- Delivery times vary depending on the shipping destination and selected shipping method.
- Estimated delivery times are provided at checkout for each shipping option.
- Please note that delivery times may be subject to delays due to unforeseen circumstances such as weather conditions or carrier delays.
5. Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can track the status of your order using the provided tracking number on the Gdex website.
6. International Shipping:
- For international orders, customs duties and taxes may apply upon importation into the destination country. These fees are the responsibility of the customer and are not included in the purchase price or shipping charges.
- We are not responsible for any delays or additional charges incurred during customs clearance.
7. Shipping Restrictions:
- Some items may be restricted from shipping to certain locations due to legal or logistical reasons. Please refer to our product listings for any shipping restrictions.
8. Shipping Address:
- Customers are responsible for providing accurate and complete shipping addresses. We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer.
9. Shipping Damage or Loss:
- In the event of shipping damage or loss, please contact us immediately to initiate a claim with the shipping carrier. We will work to resolve the issue promptly and ensure your satisfaction.
10. Returns Due to Non-Delivery:
- If a package is returned to us due to non-delivery (e.g., incorrect address, failed delivery attempts), additional shipping fees may apply to reship the package.
11. Contact Us:
- If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at +60136986177.
12. Policy Updates:
- We reserve the right to update or modify our shipping policy at any time without prior notice. Please review our policy periodically for any changes.
Thank you for choosing Myzduri! We appreciate your business and look forward to serving you.
